Announcing the highly anticipated 2025 SBE Annual Conference - the ultimate gathering for HVAC, Plumbing, and Electrical contractors! Tickets on sale now!
CSRs and Dispatchers are the first point of contact for your business, making their roles among the most crucial for driving success. In this workshop, we will help your CSRs and Dispatchers find their purpose and career path, ensuring they are motivated and empowered. We'll explore the latest trends in outbound calling, texting, and marketing tracking and teach attendees how to effectively quality-assure (QA) calls.
The workshop concludes with an engaging Script-Building session, where your team will create and refine scripts that will help them succeed in 2025 and beyond. This session is designed for CSRs, Dispatchers, and Office Managers who want to enhance their skills, leave inspired, and be ready to break records!
Who Should Attend: CSRs, Dispatchers, and Office Managers looking to elevate their skills, find their purpose, and drive success in 2025!
