Frequently Asked Questions

Where is the 2025 Annual Conference located?
The conference is in Orlando, FL, at the Wyndham Grand Orlando Resort Bonnet Creek.
What are the dates of the 2025 Annual Conference?
February 27 & 28, 2025
Does SBE have a room block and special rate?
Yes. However, a limited number of rooms/room nights remain. SBE’s rate is $274 per night, and the room block ends on 1/31/2025.
Can I book my room on the SBE website?
Yes. Go to the Room & Tickets page and click the Book Your Room button.
Does SBE have any special deals for things to do in the area?
Yes. SBE has secured discounted Disney Park tickets, which are valid 7 days before, during, and 7 days after the Annual Conference. Go to the Room & Tickets page for more information on available tickets.
Are Annual Conference tickets included in my membership?
No. The Annual Conference is a separate fee per person.
What is the cost of a conference ticket, and what does that include?
For SBE members - The cost per person is $1,350 for Full Access. Each Full Access ticket includes all access to the conference and all evening events. This includes an open bar on both nights, heavy appetizers at the Welcome Reception, and breakfast, lunch, and dinner on Friday. Early Bird pricing ($1,200 per person) ends on 11/29/25. For non-members - The cost per person is $1,500 for Full Access. Each Full Access ticket includes all access to the conference and all evening events. This includes an open bar on both nights, heavy appetizers at the Welcome Reception, and breakfast, lunch, and dinner on Friday. Non-members must book a 15-minute Discovery Call to discuss the conference benefits and learn more about your business goals. Book your Discovery Call here.
What can I expect to experience at the conference if I attend?
Expect to get the knowledge and inspiration you need to Thrive in 2025! Network with top home service contractors and industry leaders, celebrate business achievements and get inspired by keynote speakers. Connect with peers over one and a half days, learn about new innovations, and enjoy the vibrant SBE community.
If I send my technicians, plumbers, comfort consultants, or electricians, what can they expect to take away from the conference?
Technicians, plumbers, comfort consultants, or electricians will gain valuable insights and skills tailored to help them excel in their roles. With a Million-Dollar Technician Panel, Mastermind Groups, Keynote Speakers, and Awards, they will walk away with new skills, renewed motivation, and actionable techniques to drive immediate results when back on the job.
If I send my CSRs/Dispatchers, what can they expect to take away from the conference?
CSRs and Dispatchers will gain specialized insights and tools to help them excel in their essential roles. With the CSR/Dispatch Workshop, they will discover new trends in outbound calling, track marketing efforts and improve quality assurance, build and refine scripts to maximize success, gain motivation and clarity in their career development, and go through real-life scenario training. Don’t forget that there will be CSR/Dispatch Awards this year, too! Bring them and celebrate their hard work over the last year.
What is available for owners and managers at the conference?
Owners and managers will gain leadership skills, growth strategies, and advanced sales tactics to boost team performance and profitability. Keynote sessions, including Dennis Cummins’ “Breakthrough Experience,” will focus on goal setting and resilience. With sessions like Expanding Your Services, the Contractor Panel, and the AI Panel, expect to leave equipped with actionable tools and fresh motivation to Thrive in 2025!
Are there any specific dress codes for the conference?
Yes. Welcome Reception: Show your company pride by wearing a shirt with your company logo. Conference Sessions: Business casual attire is preferred. Awards Night: The theme is “Under the Sea,” so attire in blues, greens, or metallics is encouraged. Formal attire is appreciated: (For Women: Evening gowns, dressy pant suits, or separates in blue or green hues. For Men: Suits or slacks with a button-down shirt and tie in coordinating blues and greens.) These dress codes add to the experience and help create a memorable atmosphere for all!