Success Stories

We have seen tremendous growth since we joined SBE. SBE positioned the concept of coaching in a whole new light for us which has had a huge impact on our performance. Watching our sales and profits grow makes me smile, but seeing the loyalty from happy employees who have had their lives changed dramatically for the better is the most rewarding part. SBE has also fit our culture and helps us build lifelong customers who are the lifeblood of our company. Thank you, SBE!

Scott Kellam, President, Kellam Mechanical, member since 2016

We have done our best to follow the program. It takes a lot of effort, but the rewards of that effort were tenfold.

Jasn Daniell, President, Daniell Heat and Air, member since 2016

The SBE program is different. It has a very organized approach that concentrates on the important things first and moves outward from there. While providing coaching and support at each step. You can actually see the results along the way, and it gets everyone very excited.

Tom Kale, Owner, Kale Company Heating and A/C, member since 2014

We are a 41-year-old company that is now a 2nd generation family business. Our business had hit a plateau in sales revenue. Once we joined SBE and implemented the one-on-one coaching with our technicians and allowed our technicians to sell systems, we saw a 17% increase in business this year, which is only our 2nd year practicing the SBE process.

Business owner from Richmond, VA, member since 2016

I was both excited and very appreciative of your training. I just finished up our taxes with our accountant, and I found an error that he made, resulting in an $18,000 decrease in the amount of taxes that I would have had to pay. Had it not been for your training, I would not have known how to double-check his figures!

Contractor from Pine Bluff, AR, member since 2015

If you embrace their philosophies, there will be a measurable impact on your business. I cannot say enough great things about the SBE team!

Blake Harris, President, Harris Air Services, LLC, member since 2016

I was able to use everything from boot camp! On my very first call this morning, I took a $0 maintenance ticket and was able to turn it into a $550 ticket based on everything we practiced in class. I just wanted to tell you it’s an awesome feeling and thank you, thank you, thank you for this training!

Bill, Technician from Longwood, FL, member since 2017

Even after being in business for 46 years, there is always more to learn, implement, and stretch us to be the best. That is exactly what we found when we joined SBE! They have taken us to a whole different level in operating, measuring, and growing our business. In addition to the program, our coach met with us monthly and held us accountable while implementing the program, this was an important part to motivate us to accomplish what we did with our business. I would highly recommend the SBE program to new, old, large, or small businesses. If you are willing to listen & implement, they will get you there!

Dana M.

Blazer Heating & Air in Richmond has been a part of SBE for roughly 4 years, and we have cherished our relationship with them since day 1!

Internally, SBE has done a great job assisting us with "work smarter, not harder" systems to put in place. SBE always has an answer to any solutions we are looking for in our business and always has unique, creative, and "out of the box" approaches that help us meet our goals.

Our SBE coach is fantastic with our service techs, and our techs genuinely enjoy meeting with him every week. He has done a great job guiding each one of our techs as they share stories from the field and breakdown situations they are being given and how they can be successful on these opportunities.

Our team at Blazer is 100% bought in with the consulting services at SBE. We have enjoyed great success as we continue to make strides, such as growing our staff and now a recent purchase of territory to build a brand new facility next summer! SBE also genuinely enjoys hearing our success stories and show as much excitement as we do when business is going well. Thank you, SBE, for all of your hard work and dedication to help us get to the next level!

Bobby B., Blazer Heating & Air, Richmond, VA, member since 2018

We became partners with SBE over 4 years ago now. Wow, they are simply amazing. They have helped me and our service team in so many ways. Our coach is a game-changer. He goes above and beyond to help us out. The help we have gotten over the past 4 years has helped our business grow. Big thank you to the whole SBE team!!! SBE coaching and training really work.

Scott M.

This program is incredible!! With the right commitment and coaching help from our SBE coach, we have turned average service technicians into Rockstars!!! This is NOT a sales tech, selling process. SBE is about performing outstanding customer service while being able to offer customer solutions to all of their heating and cooling needs.

The relationship that I have developed with my coach Josh goes far past just training. Josh has become a good friend and mentor for me as I am growing into my position within the company. Josh is helping me become a better leader, coach, and to work on my own goals and values.

Thank you SBE team!!! The level of knowledge under the SBE label is top in the country!! This program is life-changing for everyone involved. Embrace and commitment equal unlimited success.

Kevin W.

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