Events | SBE

2025 SBE Annual Conference

The Home Service Industry's favorite annual event to connect, get inspired, and celebrate their business success.

The Conference will bring together the industry's best to hear inspiring keynote speakers, learn about new innovations, and network with SBE's Vendor Partners. Our Conference attendees love to connect with and learn from each other and have a ton of fun with the incredible, inspiring SBE Community!

Join us in February 2025 in Orlando to connect, inspire, and energize. You will walk away refreshed, re-energized, and ready to make 2025 your most successful year yet.

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Regional Training

Spring into demand season and get ready for summer!

Spring 2025 Events to Start Your Year Off Right!

2‑Day | In‑Person

Trusted Technician: Spring Into Demand Season

Build trust with your customers to dramatically improve average tickets, close rates, and customer loyalty, staying profitable through every season. This training leads to real results in your technicians.

Upcoming Dates | Cities:

2‑Day | In‑Person

Trusted Technician (Level 2): The Deep Dive

This training is designed for technicians who already have the foundation of the Trusted Technician dialed in and are looking for advanced techniques and a deeper dive into the step-by-step process.

One of the most essential skills you will learn is identifying which process tools to use with your customer during the call. This skill will allow you to effectively communicate their system’s issues or problems, how they impact their everyday life, and how to get them to take action.

Upcoming Dates | Cities:

APR 22-23: Virginia Beach, VA

2‑Day | In‑Person

Trusted Advisor: Setting Up for Summer

The skills you develop during this training will make you one of the best salespeople in our industry. Our goal is to equip you with the communication tools needed for success and teach you how to identify which tools to use to best connect with your customer during the call.

These skills will enable you to effectively communicate the issues or problems their system is experiencing, how these impact their daily life, and how to guide them toward action.

Upcoming Dates | Cities:

2‑Day | In‑Person

Trusted Plumber

This training is designed to help plumbers build trust with customers, open more opportunities, increase close rates, and improve their annual revenue. These skills will show growth within your business, building each plumber to generate more and have a successful summer.

Upcoming Dates | Cities:

JUN 17-18: Charlotte, NC

2‑Day | In‑Person

CSR/Dispatch Training: Keep the Board Full

A high-functioning team and process start with the very first interaction with the customer. Learn call scripts, new ways to overcome objections, and strategies to book calls and keep the board full year-round. Learn how to use data and strategies to get the right technician to the right call every time.

Upcoming Dates | Cities:

APR 22-23: Virginia Beach, VA

Webinars

SBE always partners with innovative industry service providers to bring you the latest tools for your Home Services Business. Stay Tuned for all of the virtual events coming in 2025.