2‑Day | In‑Person
Trusted Technician
Build trust with your customers to dramatically improve average tickets, close rates, and customer loyalty, staying profitable through every season. This training leads to real results in your technicians.
Regional Training
Spring 2026
2‑Day | In‑Person
Trusted Advisor
The skills you develop during this training will make you one of the best salespeople in our industry. Our goal is to equip you with the communication tools needed for success and teach you how to identify which tools to use to best connect with your customer during the call.
These skills will enable you to effectively communicate the issues or problems their system is experiencing, how these impact their daily life, and how to guide them toward action.
Upcoming Dates | Cities:
2‑Day | Virtual
CSR | Dispatch Training Camp (Virtual)
Maximize performance during the busiest time of year. Through real-world scenarios, role play, and live coaching, your team will improve booking rates, increase revenue per call, and handle peak demand with confidence and control.
- Increase booking rates and revenue per call
- Capture more value from existing call volume
- Improve scheduling and dispatch decisions
- Handle price shoppers and callbacks effectively
- Align CSR and dispatch for better results
- Enhance customer experience and technician productivity
Upcoming Dates:
Webinars
SBE always partners with innovative industry service providers to bring you the latest tools for your Home Services Business.