Fall and Winter Distributor Training Available

Classes Offered

2‑Day | In‑Person

Trusted Technician: Turn Your Cold Season Hot

This class is designed to help technicians build trust with customers, improve average tickets, increase close rates, and enhance customer loyalty. These skills will ensure your business remains profitable through every season, especially during the slower or colder months.

Who Should Attend: Technicians and Service Managers looking to improve their customer interaction skills and maximize their revenue during maintenance visits.

1‑Day | In‑Person

Trusted Advisor: Win With A New Approach

This class is not just another sales training. It's a targeted solution for anyone in your organization who runs estimates for new HVAC equipment sales, providing them with the tools and strategies needed to not just compete but to excel by standing out and delivering the highest customer service.

Who Should Attend: Comfort Consultants and Sales Managers looking for a proven start-to-finish process for running HVAC system estimates.

2‑Day | In‑Person

Roles & Goals and Company Identity

A company's success hinges on its identity – the 'why,' core focus, and core values. Building a strong culture attracts and retains top talent and supports effective marketing. Helping dealers define their identity fosters partnerships and strengthens the overall brand. Clearly defining a company's why, core focus, and values enhance employee retention and satisfaction by promoting a positive workplace culture.

Who Should Attend: Owners and Key Managers

1‑Day | In‑Person

Hire and Build Your Dream Team

Are you constantly extinguishing fires and navigating personality conflicts in your team? Burnt out from the revolving door of hiring, only to face resignations and terminations? You're not alone. In the past year, the turnover rate in the home services industry exceeded 50%, with 51% of employees actively or passively job-seeking. Every departure costs your company half of that employee's annual salary, draining resources and stalling growth.

Who Should Attend: Owners and Key Managers

1‑Day | In‑Person

Financials: Profit & Loss

Are you looking to organize your financials, make sound decisions based on your numbers, and increase your profitability? This training will equip you with the skills to build a clear profit and loss structure, utilize key performance indicators, identify opportunities and obstacles, and develop a comprehensive financial plan, ensuring your financials are in top shape for making informed profitable decisions.

Who Should Attend: Owners and Key Managers

1‑Day | In‑Person

Business Owners & Managers: Everything You Wish You Knew When You Started Your Business

Many contractors excel in fieldwork but struggle with business management. This training is designed to bridge that gap.

Join SBE's Business Owners & Managers course to gain valuable insights, practical tools, and resources that simplify business operations and drive growth.

Who Should Attend: Owners and Key Managers

2‑Day | In‑Person

Leadership Essentials: Marketing, Financials, Employee Retention

This new class is designed for leaders and managers who want to take control of their business operations. Learn strategies to lead your team and departments to maximize morale, performance, and revenue. If you experience chaos in any part of your business, this is the class for you, with SOPs and skills to guide your business into 2025 and beyond.

Who Should Attend: Owners and Key Managers

1‑Day | In‑Person

Marketing Champions

This training focuses on evaluating crucial marketing aspects and provides the tools to build a strong brand for sustainable growth.

Who Should Attend: Business owners, managers, and marketers

1‑Day | In‑Person

TM Training

Rejuvenate, motivate, inspire, and refocus your Territory Managers. Go from a Salesperson to a Trusted Advisor and grow market share, sales, and revenue through a solutions-based sales process.

Who Should Attend: Territory Managers and Sales Managers

Trainers or Keynote Speakers for Your Next Dealer or Industry Meeting

Distributor Dealer Meeting Training

We customize topics to fit your meeting themes – ask us!

Example topics include:
· Hire and Build Your Dream Team
· Why Good Employees Quit
· Future Proof Your Workforce
· Inspiring Your Team to Reach Their Potential
· Secret Ingredients to a Strong Culture
· How To Hire Gen Z's (and Keep Them!)

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Testimonial

We have experienced Service Business Evolution (SBE) as an invaluable asset and trusted partner in helping to achieve our goals and our customer's goals. I've always believed that 5% of HVAC/R companies make 95% of the profit and SBE's goal is the increase the first percentage and help people realize their dreams and accomplish their desires. I feel very fortunate to have met the great team at SBE!

Donn Duncan, CEO D&D Distributing, Johnstone Supply

Don't miss this opportunity to Turn Your Cold Season Hot

Contact us to book Fall and Winter Training Today!