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Regional Training

In‑Person

1st Annual SBE CSR & Dispatch Training & Awards Summit

* SPECIAL OFFER: For every CSR/Dispatcher ticket purchased, send an owner or manager free!

Walk away inspired and part of a community of CSR & Dispatchers across the United States & Western Canada.

2 Day Training will leave you with the ability to:

  • Book the Call
  • Resolve Complaints with One Call Resolution
  • Feed the Hot Hand
  • Manage the Company Pipeline
  • Create Games
  • Have Fun

What You Get From the Summit

  • 2-day CSR/Dispatch Training
  • CSR/Dispatch Mastermind Group Discussions
  • Happy Hour Day 1
  • 1st Annual 2023 CSR & Dispatch Awards during Happy Hour
  • 2023 CSR/Dispatch Training Champion (Company)
  • 2023 CSR/Dispatch Training Champion (Person)

Upcoming Date | City:

In‑Person

2-Day Trusted Technician

​Learn the secrets of million-dollar service technicians. Without a constant focus on the skills needed to make money - you lose.

  • Average Tickets Drop
  • Close Rates Drop
  • Morale Suffers
  • Top Performers Leave
  • Poor Performers Stay
  • Cash Disappears

Eliminate distractions of the day-to-day operations in your business while preparing your teams to crush and dominate your competition.

Upcoming Dates | Cities:

In‑Person

CSR | Dispatch

The 2 most important positions in the business are CSR & Dispatch.

Walk away with the ability to:

  • Book the Call
  • Resolve Complaints with One Call Resolution
  • Feed the Hot Hand
  • Manage the Company Pipeline
  • Create Games
  • Have Fun

Upcoming Dates | Cities:

In‑Person

2‑Day Trusted Advisor for Comfort Consultants

Are you and your team ready to elevate your HVAC sales game and stand out in a competitive market? Your team will leave with a comprehensive, step-by-step sales process - equipped with the insights to foster lasting relationships and drive successful outcomes. Join us for a two-day training event designed specifically for HVAC professionals like you– and emerge as Trusted Advisors capable of navigating customer interactions with skill and confidence.

Why Attend the HVAC Trusted Advisor Class?

  • Proven Process: Learn the complete sales process used by a leading HVAC residential company.
  • Practical Skills: Gain hands-on experience with the latest sales techniques and tools that you can immediately apply to your work.
  • Stand Out: Learn a new approach to sales that will make you stand out from any competition and win more estimates.
  • Boost Your Sales: Discover proven strategies to increase your sales figures, improve customer satisfaction, and grow your business.

Upcoming Dates | Cities: