Regional Training

In‑Person

2-Day Trusted Technician

​Learn the secrets of million-dollar service technicians. Without a constant focus on the skills needed to make money - you lose.

  • Average Tickets Drop
  • Close Rates Drop
  • Morale Suffers
  • Top Performers Leave
  • Poor Performers Stay
  • Cash Disappears

Eliminate distractions of the day-to-day operations in your business while preparing your teams to crush and dominate your competition.

Upcoming Dates | Cities:

In‑Person

2-Day Trusted Advisor - Comfort Consultants

Our objective while interacting with customers is to help them make a purchase by asking the “right” questions at the “right” time. During this 2-day Trusted Advisor training, we will replicate different scenarios and use the best tools during role-play to learn the sales process systematically for positive results. Our ultimate goal is to ensure that customers feel comfortable and satisfied, thereby motivating them to do business with you.

Your team will leave with a comprehensive, step-by-step sales process - equipped with the insights to foster lasting relationships and drive successful outcomes. Join us on this transformative journey – where theory meets practice – and emerge as Trusted Advisors capable of navigating customer interactions with skill and confidence.

Upcoming Dates | Cities:

In‑Person

3-Day Trusted Technician*

*This is a special event: OMGs are required to attend special events.

This training is an extended version of the 2-Day Trusted Technician training, with a walk-through of the technician's OMG Sales Evaluation.

Upcoming Dates | Cities:

In‑Person

CSR | Dispatch

The 2 most important positions in the business are CSR & Dispatch.

Walk away with the ability to:

  • Book the Call
  • Resolve Complaints with One Call Resolution
  • Feed the Hot Hand
  • Manage the Company Pipeline
  • Create Games
  • Have Fun

Upcoming Dates | Cities: