Virtual Training

Register for Virtual Training

Which department would you like to register for?

  • Service Track Virtual Green

Service Department Strategies and Operations

Who: Service Leadership (Service Managers, Internal Coach, President, GM)

Duration:1 Hour

Start Times: Varies by Group

Meets every 2nd and 4th week for 90 Days from group start date

Upcoming Dates:

Group A - Starts April 25
Group B - Starts May 10
Group C - Starts May 26
Group D - Starts June 13
Group E - Starts June 30

Register for Service Department Strategies and Operations

Service Champions Level 1

90 Day Training Cycle

Who: Service Technicians

Duration:1 Hour

Start Time and Date: Varies by Group

Meets twice a month


Request To Unlock The Level

Service Champions Level 2

90 Day Training Cycle

Who: Service Technicians

Duration:1 Hour

Start Time and Date: Varies by Group

Meets twice a month


Service Champions Level 1 is a prerequisite for Service Champions Level 2

Request To Unlock The Level
  • Sales Track Virtual Green

Participate in Masterminds

Sales Mastermind Group

This is where the top salespeople share their best strategies. If your salespeople aren’t evolving, they are getting left behind. Join us on the second Wednesday of every month.

Duration: 1 Hour

Start Time: 12 PM PST | 1 PM MST | 2 PM CST | 3 PM EST

Upcoming Dates:

April 12, 2023
May 10, 2023
June 14, 2023
July 12, 2023
August 16, 2023

Register for Mastermind
  • Leadership Track Virtual Green

Starting Line

Your journey to the business you've always wanted kickstarts here at The Starting Line . Learn more about how our coaching and training programs work, have your questions answered, and get equipped with some best practices to succeed. Don't miss this opportunity to take the first step towards achieving your goals.

Duration: 1 Hour

Start Time: Varies By Date

Upcoming Dates:

April 13, 2023
April 28, 2023
May 11, 2023
May 26, 2023
June 15, 2023
June 30, 2023
July 13, 2023
July 28, 2023
August 17, 2023
August 30, 2023

Register for Starting Line

Company Identity

At the end of this, you will walk away with your company'swhy, core focus, and core values.

Duration: 4 Hours

Start Time: 7 AM PST | 8 AM MST | 9 AM CST | 10 AM EST

Upcoming Dates:

April 4, 2023
May 2, 2023
June 6, 2023
July 18, 2023
August 8, 2023
September 5, 2023
October 3, 2023
November 7, 2023
December 5, 2023

Register for Company Identity

Roles & Goals

During this training, we help you build a structure that maintains open lines of communication, resolves conflicts, and helps you consistently communicate in a positive manner while still holding everyone in the business accountable for results. It takes happy workers to make happy customers, and that demands outstanding leadership!

Duration: 2 Days, 4 Hours Each Day

Start Time: 7 AM PST | 8 AM MST | 9 AM CST | 10 AM EST

Upcoming Dates:

March 28 & 29, 2023
April 18 & 19, 2023
May 30 & 31, 2023
June 20 & 21, 2023
August 1 & 2, 2023
August 22 & 23, 2023
September 19 & 20, 2023
October 17 & 18, 2023
November 21 & 22, 2023
December 19 & 20, 2023

Register for Roles & Goals

Owner Mastermind

Stay Ahead of the Competition. Join contractors from across North America & our team of professional coaches and trainers to take the fastest route possible. Follow people who already know the way.

Duration: 1 Hour

Upcoming Dates:

Varies with each mastermind group

Register for Mastermind

Internal Coach Mastermind

Since the beginning of our coaching program back in 2014, the most successful contractors have all developed an internal coach. Nothing drives performance better than regular coaching. During the monthly call, we will focus on: Our proven process, Goal setting, Coaching from the App and Dashboard, Coaching from OMG, Mindset Coaching, and more…

Duration: 1 Hour

Start Time: 12 PM PST | 1 PM MST | 2 PM CST | 3 PM EST

Upcoming Dates:

April 11, 2023
May 9, 2023
June 13, 2023
July 11, 2023
August 15, 2023

Register for Mastermind
  • CSR Dispatch Track Virtual Green

CSR & Dispatch Series

CSR & Dispatchers have more impact on revenue than any other role in your company. This series teaches the skills to provide great customer service while increasing revenue.

Duration: 1 Hour

Start Time: 8 AM PST | 9 AM MST | 10 AM CST | 11 AM EST

Upcoming Dates:

March 22, 2023
April 12, 2023
April 26, 2023
May 10, 2023
May 24, 2023
June 14, 2023
June 28, 2023
July 12, 2023
July 26, 2023
August 16, 2023
August 30, 2023

Register Here

CSR Champions

In the CSR class they will learn the most common CSR problems and build a plan to overcome them. They will recognize the importance of their role in the business and be able to impact the business because of it. In this course they will also:

  • Identify and evaluate the key points to a successful call using the CSR scorecard
  • Confidently pick up the phone and book appointments on demand
  • Deliver 100% customer satisfaction even with difficult customers
  • Create a personal mission statement
  • Create exciting goals and have fun by playing games
  • Walk away with a CSR dashboard for tracking progress

Duration: 2 Days, 4 Hours Each Day

Start Time: 7 AM PST | 8 AM MST | 9 AM CST | 10 AM EST

Upcoming Dates:

March 28 & 29, 2023

Register for CSR Champions

Webinars

Why the Right Answers Aren't Enough

What do the most successful companies have in common? It is more than just the "Right Answers". Join our upcoming webinar and discover BOOM, our new business planning tool that will help you achieve your goals in 2023. During the webinar, you'll learn how BOOM and our BOOM Teams will help you identify areas for improvement in your business and create a prioritized action plan for the next 90 days and beyond.

Duration: 45 Minutes

Start Time: 11 AM PST | 12 PM MST | 1 PM CST | 2 PM EST

Date: March 23, 2023

Register Here

Coaches Corner with Cory

Join this monthly meeting with George Brazil Co-Owner and creator of the Trusted Advisor Process. Cory Holman will share tips and strategies for helping you get your technicians to reach their potential and answer your questions about how he is coaching the George Brazil technicians and Comfort Consultants.

Duration: 1 Hour

Start Time: 1 PM PST | 2 PM MST | 3 PM CST | 4 PM EST

Dates:

April 10, 2023
May 8, 2023
June 12, 2023
July 10, 2023
August 14, 2023
September 11, 2023

Click here to submit a question for the next meeting

Register Here

War Room with Jim & Ann

This is an SBE Members only meeting to dive into business operations with George Brazil President Jim Probst and Vice President Ann Lowe. Bring your questions and hear their answers to all of your strategy, operations, and marketing questions. If you are looking to grow your business and increase profitability, this monthly War Room is a must.

Duration: 30 Minutes

Start Time: 12 PM PST | 1 PM MST | 2 PM CST | 3 PM EST

Dates:
March 27, 2023
April 24, 2023
May 22, 2023
June 26, 2023
July 24, 2023
August 28, 2023
September 25, 2023

Click here to submit a question for the next meeting

Register Here