Everything You Need to Know to Build a Business That Runs Itself

Cost‑Effective Training On Your Terms for Your Whole Team

Will Full Room Owners Boot Camp 2020

SBE offers virtual and in-person training designed exclusively for home service teams. We offer training on a huge range of topics, from sales and services to financing, business operations, dispatch, and more.

The coaches and specialists that teach our courses have decades of experience in their fields. They leverage proven tactics to boost revenues and increase sales. Anyone can learn these tactics, which means the team you have today is all you need to grow your business.

Upcoming Training

Service Champions Regional 2‑Day Training

​Learn the secrets of million-dollar service technicians.​

Without a constant focus on the skills needed to make money - you lose.

  • Average Tickets Drop
  • Close Rates Drop
  • Morale Suffers
  • Top Performers Leave
  • Poor Performers Stay
  • Cash Disappears

Eliminate distractions of the day-to-day operations in your business while preparing your teams to crush and dominate your competition.

Coming to a City Near You

  • April 4-5, 2023 - San Diego, CA
  • April 18-19, 2023 - Austin, TX
  • May 2-3, 2023 - Richmond, VA
  • May 16-17, 2023 - Charlotte, NC
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Leadership Champions Regional 2‑Day Training

The #1 problem in business today is communication.

During this 2-day training, we help you build a structure that maintains open lines of communication, resolves conflicts and helps you consistently communicate in a positive manner while still holding everyone in the business accountable for results.

  • Communicate effectively with employees
  • Build trust by asking the right questions
  • Differentiate yourself and build value
  • Build a team of Trusted Advisors
  • Create lasting, productive relationships with your customers

Coming to a City Near You

  • April 6-7, 2023 - San Diego, CA
  • April 20-21, 2023 - Austin, TX
  • May 4-5, 2023 - Richmond, VA
  • May 18-19, 2023 - Charlotte, NC
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CSR Champions Regional 2‑Day Training

#1 of the 2 most important positions in the business

In the CSR class, they will learn the most common CSR problems and build a plan to overcome them. They will recognize the importance of their role in the business and be able to impact the business because of it.

  • Identify and evaluate the key points to a successful call using the CSR scorecard
  • Confidently pick up the phone and book appointments on demand
  • Deliver 100% customer satisfaction even with difficult customers
  • Create a personal mission statement
  • Create exciting goals and have fun by playing games
  • Walk away with a CSR dashboard for tracking progress

Upcoming Dispatch Champions

  • April 4-5, 2023 - Nashville, TN
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Dispatch Champions Regional 2‑Day Training

#2 of the 2 most important positions in the business

In the Dispatch class, they will see how impactful they can be in increasing the company's revenue. We will teach them how to identify the most common dispatch problems and build a plan to overcome them by understanding the following key elements:

  • Confidently run the dispatch board with a productive schedule
  • Identify & evaluate the key points to helping a technician run a productive call with the dispatch debrief
  • Learn quick & easy ways to get the technician on the right call
  • Create a personal mission statement
  • Create exciting goals and have fun by playing games
  • Walk away with a solid understanding of how to get the right technician on the right call

Upcoming Dispatch Champions

  • April 18-19, 2023 - Nashville, TN
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Regional Training

  • Service Champions Navy

    Service Champions

    This 2-day virtual training gives your technicians the fundamental skills and processes needed to increase revenue. This is where it all starts.

  • CSR Champions Navy

    CSR Champions

    CSR & Dispatchers have more impact on revenue than any other role in your company. This series teaches the skills to provide great customer service while increasing revenue.

  • Leadership Champions Navy

    Leadership Champions

    During this 2-day training, we help you build a structure that maintains open lines of communication, resolves conflicts, and helps you consistently communicate in a positive manner while still holding everyone in the business accountable for results.

  • Sales Champions Navy

    Sales Champions

    This 2-day virtual training gives your salespeople the skills and process to close more high-ticket sales.

Virtual Training

Odyssey Program

Unlimited access to all SBE virtual training

Nothing produces results faster than regular coaching after training. As a part of our Odyssey program, you get both. Every training topic reoccurs every month and you can attend as often as you want virtually.

Virtual training topics include Marketing, CSR, Dispatch, Service, Sales, Install, Financials, and Business Planning.

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On‑site Training

When you want...

to get the fastest results possible

SBE trainers will fly directly to you and provide custom training for your home service team, anywhere in North America. Everything we teach in our virtual and regional events, we teach in the comfort of your facility and we customize it to what your team wants and needs.

Schedule Consultation to Book

Why Train with SBE?

Panoramic GB Team

Build a Team of Million-Dollar Techs

You don't need to hire more technicians to grow your business. Odyssey teaches your existing techs how to net 2x, 3x, or even 4x their current sales revenues with proven sales techniques that work. Technicians who go through the Odyssey Program average annual sales of over $900,000, with our top 50 techs bringing in $1,000,000+!

HVAC Business Consulting

Same Team, Better Results

We have courses designed for every member of your team, including comfort consultants, service technicians, CSRs, accountants, and of course, your management and team leads. Every course taken by your team is another opportunity to drive new sales and grow more revenue.

General Session Whats you why Full room

More Courses, More Opportunities

SBE adds courses to our University on a regular basis. We also plan to expand the courses we already have with more class sessions, training guides, worksheets, and more.

We've Helped Nearly 1,000 Businesses Achieve Financial Freedom

  • 900+Businesses that have trained with SBE

  • 23%Average YOY revenue growth of our clients

  • 12.5%Net profit growth earned by our clients

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Case Study

Kellam Mechanical's revenues have increased by 25% every year since joining SBE

When Kellam Mechanical reached out to SBE, they were struggling to find a solution for revenue growth, which had plateaued around $3 million. With the help of SBE classes and personal coaching, their revenue numbers exploded to over $8 million.

Kellam Mechanical's coaching highlights:

  • From 3mm to 8mm+ in just 7 years
  • 25% revenue growth every year since 2015
  • Double-digit net profits every year since 2015

Want to achieve your goals even faster? Become an Odyssey Member!

Members of the Odyssey Program receive...

  • Access to all on-demand courses

  • Access to all LIVE training events

  • Access to LIVE one-on-one coaching

  • Course workbooks & assessments

  • Monthly coaching report

  • Access to the SBE app & dashboard for tracking & coaching

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Testimonial

“I cannot say enough great things about the SBE team!”

If you embrace their philosophies, there will be a measurable impact on your business. I cannot say enough great things about the SBE team!

Blake Harris, President, Harris Air Services LLC

Virtual, Regional, and On‑Site Training for Your Whole Team

Our classes have helped hundreds of businesses achieve their maximum potential. Now, it's your turn.