2‑Day Regional Training
1st Annual SBE CSR | Dispatch Training and Awards Summit
Date: May 7 & 8, 2024
Location: Richmond, VA
Member Cost: $900/person
Non-Member Cost: $1,200/person
* SPECIAL OFFER: For every CSR/Dispatcher ticket purchased, send an owner or manager free!
What You Get From the Summit
- 2-day CSR/Dispatch Training
- CSR/Dispatch Mastermind Group Discussions
- Happy Hour Day 1
- 1st Annual 2023 CSR & Dispatch Awards
- 2023 CSR/Dispatch Training Champion (Company)
- 2023 CSR/Dispatch Training Champion (Person)
Walk away inspired and part of a community of CSR & Dispatchers across the United States & Western Canada.
The 2-Day Training will leave you with the ability to:
- Book the Call
- Resolve Complaints with One Call Resolution
- Feed the Hot Hand
- Manage the Company Pipeline
- Create Games
- Have Fun
Venue & Information
Dates: May 7 & 8, 2024
Training Venue: Virginia Air Distributors Inc. - 2501 Waterford Lake Dr., Midlothian, VA, 23112
Happy Hour Venue: Steam Bell Beer Works - 1717 Oak Lake Blvd., Midlothian, VA 23112
Training Times: Tuesday, May 7, 2024 - Registration 7:30 am, Class 8:00 am - 4:00 pm
Training Times: Wednesday, May 8, 2024 - Class 8:00 am - 4:00 pm
Lunch will be served from 12:00 PM - 1:00 PM. If you have any dietary restrictions, please let us know as soon as possible.
