SBE Partner

Avoca AI

The most complete AI platform for the trades

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Avoca’s best-in-class AI answering service is tailored to your brand, follows up with your leads via text and outbound calls, and can transfer calls to their AI-powered human call center 24/7. They work seamlessly with your CSR team, QA their calls, surface analytics, and even re-classify calls. They also provide web tools, like scheduling or chat.

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Testimonial

Bryan Enders, President HL Bowman

“We run a $100M business with only 9 CSRs because Avoca handles 70-80% of our calls. Our revenue is up 50%, and we haven’t increased our marketing budget.”

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SBE members who use Avoca are winning

  • 27%Higher Booking Rates

  • 45%Payroll Savings

  • 12%Higher Customer Satisfaction

An augmentation of your CSR Team

Most AI CSR companies aim to replace your CSRs. Avoca aims to make your team best-in-class. Their AI CSR solution is deeply integrated and customized. Their human call center uses AI to delight customers 24/7. Their Analytics product boosts CSRs performance and ensures accurate data. In short, you can let Avoca's AI handle calls and elevate your CSRs to higher roles.

Exclusive Rebate for SBE Members

SBE members will be eligible for a special rebate once onboarding has kicked off.

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Frequently Asked Questions

  • How’s Avoca different from other AI CSR solutions?

  • Can customers tell it’s an AI?

  • What happens if the AI can’t answer a question?

  • Is there a support team I can contact?

  • What kind of ROI can I expect?