Upcoming Webinars

Financial Champions

September 22nd & 23rd 7-11 AM PST

Do you want your financials to be organized? Do you want to make sound decisions based on your numbers? Do you want to make more money? If the answer is yes... that evolution begins with Financial Champions Part 1: Profit & Loss

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CSR Champions

September 22nd & 23rd 7-11 AM PST

In the CSR class they will learn the most common CSR problems and build a plan to overcome them. They will recognize the importance of their role in the business and be able to impact the business because of it. In this course they will also:

  • Identify and evaluate the key points to a successful call using the CSR scorecard.
  • Confidently pick up the phone and book appointments on demand.
  • Deliver 100% customer satisfaction even with difficult customers.
  • Create a personal mission statement.
  • Create exciting goals and have fun by playing games.
  • Walk away with a CSR dashboard for tracking progress.
Register Here

Dispatch Champions

September 29nd & 30th 7-11 AM PST

In the Dispatch class they will see how impactful they can be in increasing the revenue in the company. We will teach them how to identify the most common dispatch problems and build a plan to overcome by understanding the following key elements:

  • Confidently run the dispatch board with a productive strategy.
  • Identify and evaluate the key points to helping a technician run a productive call with the dispatch debrief.
  • Learn quick and easy ways to get the technician on the right call.
  • Create a personal mission statement.
  • Create exciting goals and have fun by playing games.
  • Walk away with a solid understanding of how to get the right technician on the right call.
Register Here