For the second year in a row, we proudly host our 2021 Annual Super Conference at the Kimpton Hotel Palomar Phoenix. With big-city flair befitting the nation’s sixth largest metropolis, Kimpton Hotel Palomar Phoenix ups the ante in the Valley of the Sun. With a prime downtown location in the shopping, dining and nightlife hub known as CityScape, the four-star Kimpton Hotel Palomar Phoenix ditches the Old West for a new frontier of style and comfort. The upscale boutique hotel features LUSTRE Rooftop Bar, a Phoenix hot spot, and is walking distance from the convention center and two sports venues.

The Kimpton Palomar is 5 miles away from Phoenix Sky Harbor International Airport.
SBE has partnered with Kimpton Hotel Palomar Phoenix to provide attendees with a SPECIAL RATE of $239/night. You will be able to book from Friday 2/12/2021 to 2/18/2021 with our rates. If you would like to book earlier than 2/12 or after 2/18 you will need to call 1-800-KIMPTON (546-7866) and use our group code “W26” to book. Choose any dates between 2/12/2021 and 2/18/2021 to qualify for the special rate.
Special Rate ends on 1/14/2021
AIRLINE POLICIES BOOK YOUR ROOM NOW HOTEL LOCATION THINGS TO DO

Location 2 East Jefferson Street
Phoenix, AZ 85004
Phoenix Sky Harbor International Airport (PHX), only 5 miles away from the Super Conference location. Set your GPS to Kimpton
Hotel Palomar Phoenix
Whether it be Lyft, Uber, Taxi, Valley Metro Rail or Bus, there are several taxi and shuttle services available once you arrive at the airport. BY PLANE BY CAR BY SHUTTLE/TAXI Contractors are responsible for airfare, hotel (room nights), and transportation to and from the hotel/airport.
The Kimpton Hotel Palomar Phoenix does not provide a shuttle service.
BOOK YOUR ROOM NOW

Things To Do The weather is gorgeous and there’s plenty to do here…after your boot camps of course.

The heart of Phoenix is having its day in the sun in more ways than one: dazzling dining, arts and culture, museums, art walks, and top sporting events make downtown a rising star.
The Arizona Science Center is a science museum located in Heritage and Science Park in the heart of downtown Phoenix. Home to over 350 permanent hands-on exhibits, the Center provides 400,000 annual visitors with interactive experiences. Arizona Science Center urban axes Indoor axe throwing. Like darts, only bigger and more satisfying! Urban Axes opened in the Warehouse District in August 2019 with the goal of bringing people together. Urban Axes has public walk-in hours, group bookings and eight-week leagues available at its Downtown Phoenix location. The cool warehouse space south of the train tracks on First Street even has its own bar with local Arizona brews and a variety of other options. Lucky Strike Lanes blends state-of-the-art bowling with a plush, high energy atmosphere. Features sophisticated menus, full-service bars, billiards, plasma TVs, DJ’s and electronic art shows played over the lanes! Located right next door to our conference hotel. Lucky strike lanes "Her Secret is Patience" - Art Sculpture Her Secret Is Patience is a public art sculpture commission designed by artist Janet Echelman for the city of Phoenix. Its creation was the result of collaboration between the artist and a team of award-winning engineers, architects, planners, and fabricators. Antelope Canyon | Grand Canyon | Sedona If you choose to stay for a few extra days, consider visiting Upper and Lower Antelope Canyon. A cool 5 hour drive North of Phoenix. Or an hour South of Antelope Canyon is the ever beautiful Grand Canyon. Also, just an hour and a half North of Phoenix are the Sedona Red Rocks. Don't miss out on these beauties! One of Elle Magazine’s Top Salons
Elle Magazine – featured in August 2008 issue as one of the TOP SALONS impacting the
United States in hair.

Anyone staying at our conference hotel gets 15% off of their services

To ensure that you get the information you need regarding change fees, cancellations, and COVID-19, we have provided policies from some of the top airlines. We will update our site monthly. If you would like more regular updates, please use the links provided below. To view the policies, click on the drop-downs. AIRLINE POLICIES
Voluntary change to ticket before day of travel is $200 but fee varies depending on the type of ticket purchased. However, American Airlines is eliminating all change fees for First, Business, Premium Economy and Main Cabin tickets for all domestic and short-haul international flying for tickets issued on or after August 31, 2020.
https://www.aa.com/i18n/customer-service/support/optional-service-fees.jsp#ticketing

During COVID-19 these fees may be waived, and this page is updated regularly. As of 10/28/2020 here is what American Airlines has posted…

Change fees are eliminated if you're flying between these destinations...

• Any of the 50 U.S. states
• Canada
• Mexico
• Caribbean
• Puerto Rico
• U.S. Virgin Islands

and if you're flying in any of these cabins...

• Main Cabin (except Basic Economy fares)
• Premium Economy
• Business
• First

If your travel plans change, you can keep the full value of your original ticket but will need to pay the fare difference if your new flight is more expensive. If your new flight is less expensive, you’ll get the fare difference in the form of travel credit to use on a future trip.

Example: If you paid $500 for your flight and change to a new flight that costs $300, you’ll receive $200 in travel credit for a future trip.
The new change fee policy applies to AAdvantage® award tickets as well.

You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.

https://www.aa.com/i18n/travel-info/coronavirus-updates.jsp
This page is updated regularly. As of 10/28/2020 here is what Delta has posted…

For most tickets, you can make standard flight changes including time, date and destination up to 24 hours of your flight departure. If you’re trying to change within 24 hours of your flight departure, review Same-Day Ticket Changes. Some tickets, such as Basic Economy fares, cannot be changed after the Risk-Free Cancellation period. Currently changes made to your existing reservation will apply to all passengers in the reservation.

We’ve eliminated change fees and Award redeposit fees permanently for tickets purchased for travel within the U.S., Puerto Rico and U.S. Virgin Islands, excluding Basic Economy fares. Also, we are still waiving all change fees for customers who purchase a ticket from March 2020 through the end of this year – for both U.S. and international travel in all cabins.

https://www.delta.com/us/en/change-cancel/change-flight

Can I Cancel/Change My Flight Without Fees? (Updated as of October 1, 2020).
We are broadly waiving change fees for travel impacted by coronavirus, including any flights purchased before April 17, 2020, departing March 2020 through March 2021 and all tickets purchased March 1 through December 31, 2020.

If your travel is eligible for a waiver, you can move your travel dates and even select a new destination. Your unused ticket will be applied toward your new flight, and in some instances a fare difference will apply. If the new fare is lower, you will receive an eCredit for the difference. If the new fare is higher, the difference will be collected. The fare difference will be waived for changes to existing travel March through September 2020 if originally purchased before April 17th and traveling to the same destination before September 30, 2020.

https://www.delta.com/us/en/travel-update-center/cancel-change-requirements
There isn’t a change fee with Southwest. You just have to pay the difference, if there is one, when rebooking the flight.

Last checked on 10/28/2020, Southwest has temporarily made some updates for travel impacted by COVID-19.
https://www.southwest.com/Coronavirus/?clk=CORONAVIRUS_TA&cbid=5126043

Canceling your Southwest flight (Updated October 26, 2020 at 6:00 p.m. CT.)

Beginning September 8, 2020, any travel funds created from a nonrefundable, Wanna Get Away® ticket can be used for up to one year from the original purchase date.

Travel funds with an expiration date of September 7, 2022, can be converted into Rapid Rewards points at the same rate you would be able to purchase a ticket with points today.

To qualify, your travel fund a) must expire on September 7, 2022, b) name must match the name on your Rapid Rewards account, and c) must have originated from a ticket purchased on Southwest.com®, booked by a Southwest Airlines Customer Representative, or approved by your employer. You must request to convert your travel fund by December 15, 2020. Conversion is non-reversible. When travel funds are converted to Rapid Rewards points, these points will not count toward earning tier status nor earning Companion Pass®. Rapid Rewards points cannot be used to pay taxes or fees.

Since Rapid Rewards points never expire, you can use your new points whenever you want. Check if you have qualified travel funds soon — you can only convert your qualified travel funds through December 15, 2020.

When reusing your travel funds with an extended expiration date of September 7, 2022
It’s important to note, while these unused travel funds will be available until September 7, 2022, once the funds are used to make a purchase, the expiration date of the travel funds will then follow our normal ticketing rules and will expire 12 months from the original purchase date.
This page is updated regularly. As of 10/28/2020 here is what United has posted…
United Airlines is permanently getting rid of change fees for most Economy and premium cabin tickets for travel within the U.S., or between the U.S. and Mexico or the Caribbean.

For all other destinations, change fees are waived through December 31, 2020.

You may be able to request a refund online or by contacting us if your flight has been affected by a significant schedule change or if your flight was canceled without another option.

https://www.united.com/en/US/fly/covid-update.html

If your travel plans have been impacted by COVID-19, depending on the severity of the schedule disruption, you may be eligible for a refund.

https://www.united.com/ual/en/us/fly/booking/refund-policies.html

Refund policy overview
Under our 24-hour flexible booking policy, if your ticket was purchased through United in the last 24 hours and you completed your purchase one week or more before the original scheduled departure flight, it may qualify for waiver of change or cancellation fees.

Basic Economy tickets are not eligible for changes, but are eligible for a full refund inside 24 hours of booking as long as you completed your purchase one week or more before the original scheduled departure flight.

If your ticket qualifies, you can go to our Manage reservations page to cancel your reservation and receive a refund.

Different policies will apply based on the country or region of your billing address. Learn more about policies specific to France, Colombia, and Taiwan.
We adjusted our refund guidelines to be more flexible in early June. If you experienced a significant United schedule disruption and were denied a refund between March 1, 2020 and June 6, 2020 and no longer wish to use your travel credit, please fill out the refund form and we will review your claim to determine if you are now eligible for a refund.

In all other cases, a refund may be requested for any fare that allows refunds. Depending on the rules of the fare purchased, a cancellation fee may apply. Most fares are nonrefundable, and are not eligible for voluntary refunds. However, the value of your ticket may be eligible to be applied toward the price of a new ticket for a fee. Tickets are valid one year from the date of ticket issuance, except for tickets purchased between May 1, 2019 and March 31, 2020, which are valid for 24 months.

The refund amount you will receive depends on several variables. For example, tickets that are partially traveled will be calculated at a prorated amount based on the rules of the ticket purchased and segments flown. Fees and surcharges collected in conjunction with the ticket will only be refunded if applicable.

Credit card refunds will be processed within seven business days of the request. All other refunds will be processed within 20 business days of the request.

Your refund will be credited back to your original form of payment.